Remote bilingual customer service work in Canada requires clear English and French communication, active listening, and sound judgment. Support customers from home.

This Bilingual Contact Centre Agent assists customers in English and French within a remote contact centre environment. You will respond to inquiries, resolve issues, and provide accurate information. The work supports consistent service delivery for a global organization handling complex services and solutions.

Key Responsibilities:

- Provide professional support in English and French
- Respond to inquiries with accurate, relevant information
- Identify needs through careful active listening
- Investigate issues and escalate when necessary
- Maintain courteous, solutions-oriented customer interactions

Requirements:

- High school diploma or equivalent required
- At least two years of customer service experience
- Strong spoken and written English and French
- Robust problem-solving and active listening skills
- Comfort using office equipment remotely

Apply bilingual communication, customer support, and problem-solving skills as a remote Contact Centre Agent serving customers across Canada.

📌 Remote Bilingual Contact Centre Agent (Montreal)
🏢 Jobgether
📍 Montreal