Serve customers at Scotiabank’s Centre Mall branch in Hamilton as a Customer Experience Associate focused on transactions and digital banking. This part-time role offers 15 hours weekly.

As a Customer Experience Associate, you will build relationships throughout each customer’s banking journey. You will discover needs, explain concepts simply, and identify simple sales opportunities. You will also introduce mobile banking applications and support customers with everyday banking needs.

Key Responsibilities:

- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to customers
- Assist customers with digital banking needs

Requirements:

- Proven customer service skills through work or community involvement
- Ability to build strong customer relationships
- Comfort with straightforward sales situations
- Strong technical skills and digital banking knowledge
- Availability for a flexible schedule

Bring customer service, technical skills, and relationship-building strengths to Scotiabank’s Hamilton branch as a Customer Experience Associate.

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📌 Customer Experience Associate Hamilton
🏢 Scotiabank
📍 Hamilton