Senior IT Project Manager - Enterprise Implementations Location: Hybrid-based in Toronto. We are hiring a Senior IT Project Manager to own the governance, coordination, and successful delivery of a portfolio of enterprise Klir implementations. This role is critical to ensuring predictable delivery across multiple customers while maintaining strong customer partnerships and high-quality outcomes. Role Description The Senior IT Project Manager is accountable for the end-to-end delivery of a portfolio of enterprise Klir implementations, from project initiation through go‑live and handover to Customer Success. You will manage multiple concurrent projects at different stages of delivery, balancing priorities, risks, and stakeholder expectations across customers. You will establish consistent governance while adapting delivery approaches to each customer’s environment. Responsibilities include: Own a portfolio of concurrent enterprise Klir implementations. Balance priorities, capacity, and risk across multiple active projects. Provide clear visibility into portfolio status, risks, and dependencies. Ensure consistent delivery standards while adapting to customer‑specific needs. Lead formal project initiation, including developing and maintaining Project Initiation Documents, governance frameworks, stakeholder maps, and communication plans. Establish and run delivery cadence (weekly status meetings, monthly steering committee meetings). Own integrated project plans and manage delivery against agreed scope, milestones, and timelines. Track risks, issues, dependencies, and mitigation plans across the portfolio; proactively manage delivery risks in complex, multi‑stakeholder environments. Lead change control and scope discussions in partnership with internal teams and customers. Serve as the primary day‑to‑day counterpart to customer IT Project Managers across multiple accounts. Build trusted relationships with customer IT teams,



operational and business stakeholders, and executive sponsors. Navigate enterprise and public‑sector environments with patience, persistence, and professionalism. Track project milestones tied to commercial deliverables; coordinate with internal teams on milestone sign‑off, invoicing, and payments. Ensure delivery aligns with contractual obligations and SLAs. Partner closely with Klir’s Data Architect and technical specialists; structure and lead technical discussions without being hands‑on. Work in close partnership with Customer Success Managers to ensure implementation SLAs are met across the portfolio and align implementation outcomes with long‑term customer value. Plan and coordinate training and enablement sessions for customers. Support analysis of customer “as‑is” workflows and map them to Klir’s target‑state workflows. Ensure customers are confident, trained, and prepared for long‑term success on Klir. Requirements Required Experience 6–9+ years of experience as an IT Project Manager or Senior IT Project Manager. Experience delivering enterprise SaaS or complex IT implementations. Experience working directly with large enterprise or public‑sector IT teams. Solid background in formal project governance and delivery frameworks. Comfortable owning delivery in high‑visibility, customer‑facing roles. Technical Comfort Strong understanding of enterprise integrations, data migration and data exchange, and SaaS delivery models. Able to confidently lead technical conversations without being hands‑on. Personal Attributes Excellent communicator and relationship builder. Highly organized, structured, and detail‑oriented. Calm, patient, and persistent in complex environments. Strong analytical skills and comfort mapping complex workflows. Collaborative, pragmatic, and outcome‑focused. Benefits Salary: CAD $110,000–$130,000 annually. Canadian benefits package, unlimited vacation, and MacBook. Occasional travel for company events. #J-18808-Ljbffr

📌 Senior It Project Manager - Enterprise Implementations - C$110,000 - C$130,000 A Year (Toronto)
🏢 Klir
📍 Toronto