Compensation:The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.Job Responsibilities (You Will)Customer Service/Inventory ManagementServices multiple customer locations on a designated route by providing the following services:Receive and stock purchased product in designated customer locations.Ensure proper product stocking levels at customer locations by scanning orders; when inventory isdepleted, oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.Meet defined KPIs for the position.Non Route-Based Activities as required, such as:Perform machine break/fix activities for different machines at the customer’s site.Implement territory work relating to planning and execution of customer inventory projects.Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the Keep Stock implementation process.Assist customers with staging, labeling,



and organizing product at a customer site.Complete product relocation and discontinuation process.Branch responsibilities as assigned.Execute on-site service component of account strategy as defined by cross-functional business partners.Work with sales partners to improve customer experience and increase business.Education and Experience (You Have)High school diploma and 1-3 years’ experience in customer service/selling (i.E., Retail / telephone / warehouse) environment.Self-motivated, with high energy and dedication to customer service and sales growth.Must be comfortable on daily use of technology.Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.Handle various technical and operational issues.Operate in a rapidly changing environment.Excellent verbal and written communication skills.Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).Must possess and maintain a valid driver’s license in province of residence.May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.This role may require attending customers’ sites and adhering to safety requirements in accordance with applicable health and safety legislation.Rewards and BenefitsMedical, dental, vision and prescription drug coveragePaid time off (PTO) and up to 12 company holidays per year (dependent on home province)Life insurance coverage, including spousal and dependent life insurance.Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concernsRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial futureEducational & Professional Membership Fee Assistance programEmployee discounts, team member perks and more!DEI StatementWe encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.We are proud to be an equal chance workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.#J-18808-Ljbffr

📌 Field Operations Associate Ii - $21.6 - $29.7 An Hour (Winnipeg)
🏢 Grainger
📍 Winnipeg