Support pediatric patients in Ottawa through registration and scheduling at CHEO, using Epic and bilingual English-French communication skills. This position serves families directly.
The Patient Service Clerk creates patient profiles, registers visits, manages referrals, and schedules appointments. The work includes check-ins, check-outs, patient lists, workqueues, and family inquiries. Approximately six months of related experience and secondary school graduation are essential.
Key Responsibilities:
- Create patient profiles and register visits in Epic
- Input, scan, update, and manage electronic referrals
- Schedule appointments, interpreters, clinic orders, and follow-ups
- Greet families, verify demographics, collect required fees
- Monitor workqueues, recall lists, files, supplies, and clinic operations
Requirements:
- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Bilingual English and French communication skills
- Criminal Record Check and effective priority management
Bring Epic registration, appointment scheduling, and bilingual family communication skills to patient service at CHEO in Ottawa.
📌 Patient Registration Clerk Ottawa
🏢 CHEO
📍 Ottawa