Use customer service and dispatch communication skills as a Call Centre Dispatcher supporting Patient Transport and Environmental Services inquiries.

This Call Centre Dispatcher role handles customer questions and facility-use guidance. You will use online guidelines, resolve service issues, manage disputes, and maintain records. Success requires interpersonal communication, listening skills, Microsoft Office proficiency, and exceptional Excel skills.

Key Responsibilities:

- Respond to Patient Transport and Environmental Services inquiries
- Use computer and online guidelines during customer responses
- Explain proper facility use to customers
- Resolve service issues and customer disputes within limits
- Complete and maintain applicable paperwork and records

Requirements:

- Call Centre experience is an asset
- Excellent interpersonal skills with staff and hospital personnel
- Effective verbal and listening communication skills
- Solid customer-focused service and quality attitude
- Microsoft Office proficiency with exceptional Excel skills

Apply your communication, Excel, and customer service strengths to resolve Patient Transport and Environmental Services inquiries effectively.

📌 Call Centre Patient Transport Dispatcher (St. John's)
🏢 Compass Group Canada
📍 St. John's