The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends. As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts. Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million. Shoreline House provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for up to 3 children or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education,



mental health, physical health, recreation and life skills.

The Position

The Program Coordinator 2 (PC2) Plans, implements and oversees the day to day operations of a program in this CARF accredited agency; directly supervises program staff and provides support to contractors as required.

Scheduling

One (1) permanent full time position, working 40 hours per week, with a weekly schedule of:

- Wednesday through Sunday, 1400-2200
- Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.

In Your Role You Will

- Plans and develops the program in consultation with the program manager, and plans and implements program activities and special events.
- Formulates program policies and procedures and evaluates the program in consultation with the supervisor.
- Oversees the day to day operation of the program by ensuring that: the necessary facilities and equipment are in place; program policies, guidelines and best practices are adhered to; and program standards and licensing requirements are met.
- Supervises/oversees program staff and contractors by performing duties such as assigning work, providing feedback on performance, and conducting performance evaluations.
- Participates in the recruitment and selection of program staff and contractors by performing duties such as screening applicants,



participating in interview panels, and making hiring recommendations.
- Schedules program staff and sets up placements according to program requirements.
- Orients, determines the need for, and provides training to program staff, contractors, volunteers and practicum students.
- Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
- Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program, and represent the agency and/or program in external events.
- Maintains related records and statistics and produces reports as required.
- Operates motor vehicles safely and legally while transporting service recipients or on Taproot business.
- Provides on-call and emergency coverage on pager or cell phone as required.
- Performs miscellaneous job-related duties as required.
- Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
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📌 Program Coordinator 2, Full-Time (Parksville)
🏢 Taproot Community Support Services
📍 Parksville