Use your LLQP license to advise insurance clients, resolve concerns, and support policy relationships through explicit, empathetic communication.This Customer Support Advisor role serves clients throughout their policy lifetime. You will provide insurance advice, answer policy inquiries, manage payments, and address complaints. The work combines relationship management, retention, service, and accurate documentation.Key Responsibilities:Handle policy updates, coverage adjustments, claims intake, and refundsProvide accurate insurance advice about features, benefits, and coverageResolve complaints and inquiries with empathy and professionalismDocument interactions and follow compliance and quality guidelinesMaintain licenses across applicable life insurance jurisdictionsRequirements:LLQP certification, minimum OntarioOne to two years of call centre experienceExperience in customer service, sales, or relationship managementFamiliarity with CRM platforms and customer engagement strategiesAccuracy explaining financial and policy-related mattersApply your LLQP licensing, insurance knowledge, and client relationship skills to deliver accurate, supportive policy service.

📌 Licensed Life Insurance Advisor (Toronto)
🏢 Greenstone Financial Services Canada
📍 Toronto