Systems Analyst II, Digital Health - (14741)Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)Travel Requirement: Travel required between campuses and other locations.Hours (subject to change): 37.5 hours per week; due to the leadership nature of the position applicants must be flexible to work additional/varied hours as required (e.G., weekends, evenings, etc.).Salary Scale: CAD $42.18 - $52.75 per hour.Job DescriptionSinai Health is looking for aSystems Analyst IIto support ourDigital Health department.The Systems Analyst II is a senior analyst position within the Application Support team in the Digital Health department. Reporting to the Senior Manager, Application Support and Cybersecurity Operations, this position works collaboratively and cohesively in a dynamic, fast-paced, multidisciplinary environment with a diverse group of professionals from Information Services and Clinical Informatics. The System Analyst II will support the Manager to operationalize clinical and back office system initiatives across the organization. The successful incumbent will coach and mentor junior analysts to further enhance and develop their existing knowledge base, skill sets and competencies in providing excellence and effectiveness.In this role you will:Support the Manager and meet with decision makers, systems owners, and end users to define system requirements and goals, identify and resolve business systems issues, evaluate and analyze requests for system improvements, and determine feasibility of system changesProvide thoughtful recommendations to ensure successful implementation of new solutions, enhancements to existing solutions,
version upgrades and improvementsAdvise on technology solutions/options and provide recommendations and assistance to project teams and Information Services team membersDevelop and/or maintain working relationships and partnerships with technology and solution vendorsManage tasks and participate in activities involved in implementing new project and operational initiatives and software and/or hardware upgrades:Technical implementation and associated documentationAvailability of test environments and development of technical test scenarios,Oversight for vendor activities,Change management activities,Creation of solution and support documentation (operational guides, helpdesk scripts)Provide administrator-level tasks for corporate tools and applications including but not limited to installations, upgrades, incidents, issues, action items, risks, queries and change management for the solutions in scopeTroubleshoot technical problems and conduct analyses for effective technical solutions that support clinical processes, functional and technical requirementsDevelop, document, and maintain policies, procedures and associated training plans for system administration and appropriate useParticipate and share in 24/7 on-call rotation with other members of the application services team during business and non-business hoursPerform other duties consistent with the job classification as requiredJob RequirementsMandatoryA Computer Science/Health Informatics or equivalent degree/work related experience5 years of experience in a health care role supporting critical systemsExperience with business and systems analysis and working directly with business stakeholdersProven experience in the design, development, and implementation of solutions, systems, or productsExperience with database technologies (e.G. Oracle, SQLServer) as well as methods to communicate to the database (e.G.
T‑SQL)Experience dealing with third party software suppliers; experience customizing Vendor supplied application systemsPreferredTechnical knowledge of SAP and HRCMSkills and KnowledgeStrong ability to translate workflows into technical solutions/outcomesFoundational understanding of the IT role as it applies to clinical and business applications and practicesFamiliarity with HL7 messagingWorking technical knowledge of MS Windows; SQL server and MySQL; Windows scriptingAbility to work as part of a multidisciplinary team and to establish and build effective working relationships, functioning both independently as well as part of a teamExceptional interpersonal and communications skills (written and verbal) with demonstrated attention to detailResults oriented and able to work effectively in a fast-paced multi-tasking environmentDemonstrated satisfactory work performance and attendance recordAdditional InformationEmployment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.Equal Opportunity EmploymentAs an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact (phone hidden) ext. 7050, or email
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📌 Systems Analyst Ii, Digital Health - C$42.2 - C$52.8 An Hour (Winnipeg)
🏢 Sinai Health
📍 Winnipeg