Use your sailing knowledge and customer service skills as a full time, shore-based Yacht Customer Service Coordinator in Road Town, Tortola. Support charter guests from the docks while creating practical yacht content.

Based at the company’s Road Town base in the British Virgin Islands, you will serve as the front face of the company. The role combines customer briefings, yacht movements, refuelling, dock planning, and chase-call support. You will also help produce boat operation manuals, how-to videos, and promotional content.

Key Responsibilities:

- Brief customers before charter departures
- Organize dock plans and move boats
- Refuel boats and support chase calls
- Photograph yacht systems and prepare manuals
- Create briefing videos and promotional content

Requirements:

- Passion for sailing and the sailing lifestyle
- Sailing qualifications
- Excellent customer service and communication skills
- Ability to create high-quality photo and video content
- Technical mind for understanding boat systems

Bring sailing expertise, guest communication, and yacht systems knowledge to charter operations in Road Town, Tortola.

📌 Yacht Customer Service Coordinator (Peterborough)
🏢 Conch Charters
📍 Peterborough