Lead customer engagement and store operations as a Supervisor with icebreaker, supporting an inclusive team and strong retail standards.

At icebreaker, this Supervisor supports the Store Manager and Assistant Store Manager across customer engagement, merchandising, and daily operations. You will coach associates, help achieve sales goals, and contribute to profitability while representing the brand’s focus on adventure and sustainability. The role suits someone with retail leadership experience who enjoys mentoring and customer-focused service.

Key Responsibilities:

- Deliver personalized customer engagement through genuine interactions
- Coach associates toward engagement and productivity goals
- Supervise opening, closing, coverage, and task delegation
- Organize inventory,



process shipments, and maintain product flow
- Maintain visual merchandising and product replenishment standards

Requirements:

- One-plus years of retail or store leadership experience
- Ability to drive sales and profit results through teams
- Experience coaching, motivating, and building diverse teams
- Robust verbal and written communication skills
- Comfort using spreadsheets and retail software tools

Bring retail leadership, coaching, and customer engagement skills to support icebreaker’s store team and operational excellence.

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📌 Icebreaker Retail Store Supervisor (Vancouver)
🏢 VF
📍 Vancouver