Position SummaryThe Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the productive and reliable operation of our trucking services.Location: Edmonton, OnSchedule: Mon-Friday, 7:00 AM to 3:30 PMWhat you will doAssess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers,



tractors keysSupport senior planner and account coordinator requests completing all daily add-ons as requiredUtilize Back Office and XRS to help track and monitor driver activityEnsure Trip Sheets are complete and A1 live updates are complete, progressing trips as requiredCSR duties (respond in timely manner to all customer requests)Sort all inbound driver paperwork to assist Admin Coordinator for payrollSupply CSR with information needed for customer reports.Create ERR requests and ensure great communication with shop in regards to all repairs etcWhat You'll Bring2 yearsHigh school diplomaAlong with the following Skills & Competencies:Capable verbal and written communication skillsStrong attention to detailProficient in Microsoft Office programs; Word, Excel, and OutlookProven experience in handling multiple prioritiesMust be willing to work a flexible schedule and be able to work overtime if the demand arises

📌 Dispatcher (Edmonton)
🏢 Canada Cartage Group
📍 Edmonton