Elevate your IT career with Modern Niagara as an IT Support Technician, providing crucial technical assistance across North America. Deliver solutions for computer systems, software, and network technology while enjoying a team-oriented work environment.In this role, you will be a vital member of the IT team, assisting employees with reliable technical support. Your expertise will help resolve issues and improve systems across various divisions in the United States. The position entails effective troubleshooting, user onboarding, and account management while ensuring access to technology for all employees.Key Responsibilities:Provide remote technical support to child divisionsTroubleshoot hardware and software issues effectivelyRecord and document resolutions using the ticketing systemAssist with user onboarding and offboarding processesTrain end-users on technical tools and applicationsRequirements:Degree or equivalent experience in Information TechnologyThree years in technical helpdesk or IT supportKnowledge of Microsoft 365, Intune, and networkingStrong problem-solving and analytical skillsAbility to document technical issues clearlyShape the infrastructure of Canada with your IT support expertise at Modern Niagara.

📌 It Support Technician At Modern Niagara (Calgary)
🏢 Modern Niagara
📍 Calgary