Welcome Members at GoodLife Fitness in Burnaby Northgate using customer service and front desk expertise. This part time role supports a clean, safe club experience.

As a Customer Service Representative, you will greet Members and Potential Members, check in workouts, and answer questions. You will handle calls, book appointments, explain memberships, and support Member issues. The role also includes Fit-Fix Starter sessions, cleaning tasks, and required learning.

Key Responsibilities:

- Greet Members and Potential Members warmly upon arrival
- Check Members in for their workouts
- Answer calls, take messages, and book appointments
- Explain memberships, services, amenities, and products
- Complete Fit-Fix sessions, club runs, and cleaning

Requirements:

- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and fitness industry knowledge
- Customer service and sales experience is an asset

Use approachability, customer focus, and fitness knowledge to support positive Member experiences at GoodLife Fitness Burnaby Northgate.

#J-18808-Ljbffr

📌 GoodLife Fitness Front Desk Motivator (Burnaby)
🏢 Fit4Less
📍 Burnaby