Elevate your career as an Electronics RMA Technician, responsible for providing technical support through the Return Merchandise Authorization process. Focus on diagnosing, documenting, and tracking repairs to enhance overall customer service.Working closely with the RMA Manager, you will diagnose failures in returned products and prepare detailed repair plans. With a minimum of five years' experience, your role will include supporting internal non-conformances and contributing to repair tracking reports. Proficiency in French and English will facilitate effective communication.Key Responsibilities:Diagnose failures and apply standard troubleshooting methodsDocument and prepare repair plans post-diagnosisTrack repair progress and alert management of issuesCollaborate on documenting technical resultsAssist in statistical tracking for RMAs and repairsRequirements:DCS (DEC) in electronics or equivalentMinimum of 5 years in electronic repair rolesStrong failure analysis skillsExperience with microcontrollers a plusProficient in French and English communicationsLeverage your diagnostic and technical skills to contribute to our RMA successes.

📌 Electronics Rma Technician Role (Quebec City)
🏢 Osela
📍 Quebec City