Lead pet parent services as a Retail Customer Experience Supervisor at PetSmart. Engage with clients, uphold brand integrity, and inspire team development in this full-time role.As a key holder at PetSmart, you will supervise customer interactions and ensure an exceptional shopping experience. Your leadership and operational oversight will guide associates while managing store cleanliness and safety for pets and pet parents. You will facilitate training and mentoring aimed at fostering a positive setting and meeting store objectives.Key Responsibilities:Oversee pet parent services in store and onlineFacilitate associate training and development initiativesEnsure compliance with store cleanliness and safety standardsPromote store events and community engagement initiativesAddress customer concerns and participate in live pet salesRequirements:2+ years of retail experience in customer servicePreferred leadership experience in retail settingsAvailability for full-time schedule, including weekendsProficiency in necessary computer applicationsStrong communication and organizational skillsBecome a pivotal part of PetSmart's commitment to delivering a top-notch experience for pets and their owners.