About the roleWe are looking for a Commercial Insurance Advisor to join our Commercial IBU Service team at BrokerLink. As a Commercial Insurance Advisor on our Independent Business Unit (IBU) – Service team, you’ll build trusted relationships with small business clients and tailor insurance coverage to protect what matters most.In this role, you will provide expert advice, offer solutions, respond to inquiries, and upsell and cross‑sell commercial insurance products—helping customers find insurance solutions that meet their needs.Job schedule: 35 hours a week, Monday to Friday.ResponsibilitiesProvide front‑line Commercial Insurance sales and customer service for small businesses.Service on‑going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals.Quote and sell recent policies/write new business to existing or new clients, and retain existing book of business through inbound and outbound calls, introductory letters and walk‑in clients.Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals.Contact Underwriters and Adjusters to discuss guidelines and policies.Keep current on underwriting rules and workflow processes, and actively participate in training initiatives.Process Account Receivable activities.Participate in community marketing initiatives.Provide guidance and assistance as requested.QualificationsStrong customer service, sales, and/or call center experience.AIC General Insurance Licence Level1 is required (or willingness to obtain it). Insurance designation (CAIB, CIP, FCIP or AIIC)



is an asset.Previous P&C; Insurance experience is a definite asset.Excellent customer service skills; customer‑focused and able to resolve conflicts effectively.Proven ability to manage multiple priorities successfully.Effective verbal and written communication skills.Accountable, goal‑oriented and proactive.Ability to work as part of a team as well as independently in a fast‑paced environment.Compensation & BenefitsSalary range (35‑hour workweek): 48,300 – 59,100 (subject to internal equity, experience, skills, qualifications and anticipated contribution).Incentive plan – Commissions & other performance incentives: Expected payout potential of 10–15% of salary (subject to personal and team performance).Benefits include:Flexible work arrangements.Multiple benefits to support physical and mental wellbeing; Wellness account.Employee Share Purchase Plan (ESPP) with BrokerLink matching a portion of your contributions.Group RRSP with company matching DPSP offerings.Share plan & other savings.Equal Opportunity EmployerBrokerLink is an equal opportunity employer. We are committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and keeps them as a strength.BrokerLink does not provide sponsorship or other support for immigration‑related matters; candidates must be eligible to work in Canada from the anticipated start date and throughout the employment and are solely responsible for maintaining work eligibility.#J-18808-Ljbffr

📌 Commercial Insurance Advisor - Ibu Service Team - C$48,300 - C$59,100 A Year (Winnipeg)
🏢 BrokerLink
📍 Winnipeg