Deliver frontline financial services at TD Canada Trust in Montréal, handling customer transactions and banking questions with accuracy. Work 37.5 hours while supporting reliable, personalized branch experiences.In this Customer Experience Associate position, you will help existing and prospective TD customers understand services, products, and solutions. Your responsibilities include transaction processing, confidential customer needs assessment, concern resolution, and timely business processes.
TD also expects participation in team effectiveness and personal performance development.Key Responsibilities:Process financial transactions under TD procedures and regulationsExercise discretion when handling confidential customer mattersPromote banking solutions and achieve assigned objectivesKeep coworkers informed about routine activity statusSupport team effectiveness and personal performance developmentRequirements:High School diploma or relevant experience of one yearUndergraduate degree or equivalent is an assetOrganizational, planning, and administrative capabilitiesDynamic communication with different peopleFrench and another language for Quebec customer supportUse transaction accuracy, customer service, and banking-process knowledge to support TD branch operations and client relationships in Montréal.#J-18808-Ljbffr