Member Services Representative In Hamilton

Member Services Representative In Hamilton

07 Nov
|
Healthcare & Municipal Employees' Credit Union
|
Hamilton

07 Nov

Healthcare & Municipal Employees' Credit Union

Hamilton

Join HMECU as a Member Services Representative in the newly renovated Limeridge Branch, Hamilton. This full time position focuses on delivering exceptional banking services and building strong member relationships.As a Member Services Representative, you will assist members with their banking needs while recommending tailored financial products and solutions. You'll play a key role in maintaining operational accuracy and compliance. Your passion for excellent service will shine as you engage with members through various communication channels, helping them meet their financial goals.Key Responsibilities:Build relationships by assessing member needs and recommending solutionsProvide proactive financial advice via in-person, phone, and emailResolve member concerns with sound judgmentPromote and upsell Credit Union products effectivelyOpen and close member accounts accuratelyRequirements:Minimum 1 year cash-handling experienceSuperior customer service skills in challenging situationsBasic proficiency in Microsoft Office SuiteStrong attention to detail and organizational abilitiesMust be bondableEngage with HMECU members and deliver impactful service experiences while advancing your career in financial services.

📌 Member Services Representative In Hamilton
🏢 Healthcare & Municipal Employees' Credit Union
📍 Hamilton

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