Help Shape the Future of Canada's Association CommunityAt CSAE, we believe strong associations build stronger communities. As the national association serving association professionals, we provide education, networking, research, and career development opportunities that help our members and the organizations they serve thrive.What You'll DoDrive Membership Growth and RetentionLead strategies and initiatives to recruit new individual and organizational members. Develop and implement retention strategies that strengthen member loyalty and engagement. Conduct direct outreach through calls, virtual meetings, and in‑person conversations with prospective and current members. Identify member needs and communicate CSAE's value proposition in meaningful and compelling ways. Continuously improve onboarding, renewal, and engagement experiences throughout the member lifecycle. Achieve established membership growth, retention, and revenue targets.Lead Membership Campaigns and PerformancePlan and execute membership recruitment, engagement, and retention campaigns aligned with CSAE's strategic priorities. Collaborate with the Marketing & Communications team to develop compelling messaging and promotional materials. Monitor performance against monthly and annual goals, identifying opportunities and responding proactively to challenges. Analyze campaign effectiveness and implement improvements based on results and member feedback.Lead and Support the Membership TeamSupervise, coach, and support the Specialist, Membership. Foster a culture of service excellence, continuous improvement, and accountability. Create an environment where team members feel supported, empowered, and connected to organizational goals.Use Data to Drive DecisionsTrack and analyze key membership metrics including acquisition, retention, engagement, renewal, and churn. Leverage CRM systems, dashboards, and reporting tools to identify trends and opportunities.



Translate data and insights into actionable strategies that improve member outcomes and organizational performance.Collaborate Across the OrganizationPartner with colleagues across events, education, marketing, and engagement to ensure membership is integrated into all aspects of CSAE's work. Support organizational initiatives that strengthen member value and contribute to CSAE's strategic objectives. Represent CSAE professionally at industry events, conferences, and networking opportunities.Who You AreHumble – You are confident without ego. You value the contributions of others, actively seek feedback, share credit generously, and focus on team success over personal recognition.Hungry – You are self‑motivated, proactive, and results‑oriented. You take initiative, pursue opportunities, and consistently look for ways to improve outcomes for members and the organization.Smart – You have strong interpersonal intelligence. You build trust quickly, communicate effectively, read situations well, and create positive relationships with members, volunteers, partners, and colleagues.Our Team ValuesTrust: We act with integrity, transparency, and respect. We follow through on our commitments and build confidence through our actions.Collaboration: We achieve more together. We value diverse perspectives, support one another, and work across teams to create the best possible outcomes.Accountability: We take ownership of our responsibilities, measure our results, learn from our experiences,



and deliver on our commitments.Qualifications5+ years of experience in membership, business development, sales, account management, customer success, or relationship management, ideally within an association, nonprofit, or professional services workplace.Demonstrated success achieving growth, retention, or revenue targets.Exceptional relationship‑building and networking skills.Strong verbal and written communication skills, including presentations and stakeholder engagement.Experience using CRM systems and data analytics to inform decision‑making.Proven ability to develop and execute strategic initiatives while remaining hands‑on in implementation.Experience leading, coaching, or mentoring staff is an asset.Bilingualism (English/French) is an asset.CAE designation is an asset.Why Join CSAE?Work with a passionate, purpose‑driven team dedicated to strengthening Canada's association sector.Build meaningful relationships with association professionals from across the country.Contribute to a cooperative culture grounded in trust, accountability, and shared success.Enjoy a flexible remote work workplace, competitive compensation, benefits, and professional development opportunities.Make a tangible impact on membership growth, engagement, and organizational success.Commitment to InclusionCSAE is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds, experiences, identities, and abilities. We believe diverse perspectives strengthen our organization and the communities we serve.Salary Range$70,000 – $80,000 CADInterested ApplicantsApplicants are invited to email their Resume and Cover Letter [email protected] June 19, 2026. While we thank you for your interest, only those selected for an interview will be contacted.#J-18808-Ljbffr

📌 Manager, Membership (New Canada) - C$70,000 - C$80,000 A Year - Remote (Winnipeg)
🏢 CSAE
📍 Winnipeg