Position OverviewWe are seeking a motivated and inspiring Assistant Store Manager to support the Store Manager in managing the store operations, staff, and customer experience to achieve sales goals and maintain a high level of customer satisfaction. Decisions related to managing store operations, staff, and customer service are within the scope of the Assistant Store Manager's core mandate. We are continuing our expansion on the North American market, and you will play a crucial role in curating exceptional customer experiences and contributing to the energy in the store. Join us as we open our brand new store at the Toronto Premium Outlets.Your RoleCustomer Service – promote, monitor, and follow up with the team on quality service through training and by acting as a positive role model when on the shop floorSupervise and lead store staff, including scheduling, training, development and coachingEnsure the store is operating efficiently and meeting sales goalsManage inventory levels, including ordering and receiving merchandise, and conducting regular stock checksResolve customer complaints and issues in a professional and timely mannerMaintain store cleanliness and organization, including managing visual merchandising displaysWhat We're Looking ForMaintains a high level of customer service,



ensuring that every customer has a positive experience at the storeHas a strong understanding of the store's inventory and is able to manage it effectively, ensuring that the store has the right products in stock at the right timeHas a good understanding of the store's financial performance and is able to identify opportunities to improve profitabilityIs able to communicate effectively with the Store Manager, store staff, and customers, building positive relationships and promoting collaborationHas a good understanding of the company's policies and procedures and ensures that the store operates in compliance with those policies and proceduresHas the ability to coach and develop retail leads and sales assistantsWhat We OfferSalary Range $52,000 – $62,000 per annum. Pay is determined by factors such as job‑related skills, relevant experience, education and/or training3 weeks paid vacation, plus 3 paid floating daysOpportunity for growth and advancement within the companyA supportive and team-oriented team environmentOngoing training and development opportunitiesCompetitive hourly wage commensurate with experienceFlexible scheduling optionsClothing allowance and employee discount on all Amer Sports brands#J-18808-Ljbffr

📌 Assistant Store Manager - Toronto Premium Outlets - C$52,000 - C$62,000 A Year
🏢 AMER SPORTS
📍 Toronto