Step into the role of Member Services Agent at 10XTO, where your welcoming presence and service excellence will enhance our guest experience at a premier athletic facility. You will be the key point of first contact for all members.As a Member Services Agent, your focus will be on delivering top-notch service and managing the front desk operations efficiently. You will guide members through their experience, address complaints, and ensure a smooth flow at the club. Your interpersonal skills and problem-solving abilities will shine in our vibrant 90,000 sq. ft.



community-focused environment.Key Responsibilities:Manage daily front desk operations proficientlyFacilitate effective guest check-ins and inquiriesHandle member complaints using service recovery methodsMaintain accurate transaction records during check-outAssist in club events and cross-department collaborationRequirements:Bachelor's degree and/or customer service experience preferredProficiency in CSI/Daxko membership software is beneficialStrong skills in Microsoft Word, Excel, and PowerPointExcellent communication and organizational skillsWillingness to work flexible shifts, including weekendsContribute your expertise in member relations and problem-solving to foster a welcoming atmosphere at 10XTO.

📌 Member Services Professional At 10xto (Toronto)
🏢 Ten X Toronto
📍 Toronto