Strengthen Walmart Canada’s retail customer service through associate training, transaction oversight, and front-end compliance at La Pocatière, Quebec. Lead daily service standards.

In this Customer Service Manager role, you support associates and customers while promoting company programs and maintaining operational compliance. You train teams on scanning accuracy, productivity standards, EAS processes, discounts, and safety. You also prepare registers, provide change, maintain cash levels, and complete accuracy audits.

Key Responsibilities:

- Provide guidance for customer and associate concerns
- Train associates on scanning, productivity, discounts, and procedures
- Ensure protected practices, emergency readiness, and theft prevention




- Open and close registers while maintaining front-end cash levels
- Audit registers and verify compliance with company guidelines

Requirements:

- Minimum qualification: age 16 or older
- Flexibility to work evenings, weekends, and holidays
- Ability to follow emergency codes and evacuation procedures
- Ability to stand, bend, stock, zone, and organize products
- Ability to lift 20 pounds, occasionally up to 50

Apply retail supervision, associate development, and compliance expertise while supporting Walmart Canada customers and front-end teams in La Pocatière.

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📌 Retail Customer Service Supervisor Walmart (La Pocatière)
🏢 Walmart
📍 La Pocatière