Support patients and physicians as a Medical Receptionist using EMR systems, appointment scheduling, and compassionate communication in a welcoming clinic.

This Medical Receptionist maintains patient flow, office organization, and strict confidentiality. The position includes using EPIC and other EMR systems, updating patient information, and obtaining diagnostic results. It also supports billing, referrals, and clinic administration.

Key Responsibilities:

• Greet patients and answer telephone inquiries promptly
• Schedule appointments, tests,
  
  
  
  and procedures
• Process and update patient information through EMR systems
• Enter physician services for OHIP and third-party billing
• Maintain patient flow and prepare examination rooms

Requirements:

• Compassionate, respectful communication with patients and families
• Commitment to strict personal health information confidentiality
• Ability to coordinate with physicians, nurses, and office staff
• Ability to respond to patients in distress
• Ability to organize documents, mail, faxes, and tasks

Apply medical reception, EMR, scheduling, and patient-service skills while supporting confidential, organized clinic operations.