07 Nov
|
Relay
|
Winnipeg
Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a transparent signal owners can use to run stronger, more resilient businesses.
Marketing Operations Manager to join our team supporting the Marketing and Sales teams to scale our top of funnel operations through constant measurement, marketing performance evaluation, and automation to obtain new SMB clients and partnersYou will own the implementation and optimization of our marketing technology, with HubSpot at the core, so that it gives the organization visibility that drives business insights and planning. This is a unique opportunity to join our growing, data-driven team, drive impact and inform how we scale Relay.
Strategy & Planning Set the direction for marketing operations and Top of Funnel.
Scope and manage marketing operations initiatives aligned to team and business goals.
Prioritize by customer impact, efficiency, and business value, and explain the tradeoffs to internal stakeholders.
Flag risk early and reshape or stop initiatives that are not performing or producing growth.
Administer and optimize HubSpot (workflows, lead lifecycle, scoring, reporting) and manage the rest of our marketing tech stack.
Systems Thinking & Data Insights Turn our data into visibility and decisions.
Build marketing attribution models that capture the buyer's multi-touch journey.
Define core KPIs and build dashboards and reports that marketing, sales, and leadership trust.
Create the infrastructure and utilize campaigns to track events successDiagnose friction between marketing and sales and fix root causes, not symptoms.
Build trusted partnerships with marketing, sales, and leadership.
Present recommendations clearly to technical and non-technical audiences.
You have 4+ years of experience in an operations role in a data-driven environment, on a fast-growing team or in a technical environmentHave hands-on HubSpot experience as marketing automation tool (required), including workflows, reporting, and CRM/marketing hub administrationProficient with CRM platforms and integrations (Salesforce, Iterable), sales productivity tools (Outreach, Gong) and enrichment providers (Clay, ZoomInfo)Experience and familiarity with AI tools, and a track record of building agents and automations that solve real operational problems.
You are adept with complex data inputs, you find common themes and clear outcomes, and you translate business objectives into actionable quarterly strategies.
Experience building RevOps infrastructure from the ground up or scaling operations in a high-growth environment.
Stage 1: A 30 minute Google Meet video call with a member of the Talent teamStage 2: A 45-minute Google Meet video call with the Hiring ManagerStage 3: The annual salary range for this role is $112,500 CAD to $137,500 CAD.
For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $125,000 CAD. For more information on our compensation philosophy and perks and perks, visit our Candidate Hub.
If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
Small businesses are why we're here: Relay exists to help them thrive -
- and that mission has to resonate with you.
We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
Relay's recruitment team only contacts candidates and corresponds from official corporate email addresses ending in @relayfi.
We will never ask for sensitive personal data (such as bank account details, credit card numbers, or social security/insurance numbers) during the initial application or interview stages. #
📌 Head of Marketing Operations Remote (Winnipeg)
🏢 Relay
📍 Winnipeg