Support passport and visa processing at BLS International through document scrutiny, biometrics capture, and accurate customer service. Work follows established operational procedures.

As an Operations Officer, you will review applications for passport, visa, attestation, and legalization services. The work includes applicant queries, CRM data entry, cash transactions when assigned, and passport delivery administration. You will also support value-added services and timely processing.

Key Responsibilities:

- Scrutinize passport and visa applications and supporting documents
- Capture applicant photographs and fingerprints for biometrics
- Answer applicant queries and manage service-related disputes
- Maintain application records and accurate CRM data entry




- Coordinate passport delivery administration and logistics

Requirements:

- Ability to follow standard operating procedures without deviation
- Accuracy handling application data and assigned cash transactions
- Ability to complete tasks within mandated turnaround times
- Commitment to environmental health and safety guidelines
- Willingness to assist projects and ISO compliance activities

Apply operational accuracy, applicant service, biometrics, and document scrutiny skills across BLS International processing services.

📌 Passport Visa Operations Officer (Winnipeg)
🏢 BLS International Group
📍 Winnipeg