Client engagement and digital banking expertise define this in office CIBC opportunity at Vancouver-Lonsdale & 16th. Support everyday banking needs while strengthening client relationships.

As a Client Engagement Associate on CIBC’s Personal and Business Banking Team, you’ll support clients in a Banking Centre. Use financial services knowledge, client service, transaction services, and interpersonal communication to answer questions and provide relevant solutions. Help clients reach goals through thoughtful guidance and specialist referrals.

Key Responsibilities:

- Help clients manage accounts and banking products
- Assist with transactions and basic banking product sales
- Explain products and services matching client needs




- Introduce mobile banking applications and digital options
- Connect clients with appropriate CIBC team members

Requirements:

- Client-first approach focused on meaningful interactions
- Ability to listen, gather information, and resolve issues
- Goal-oriented motivation and accountability
- Digital savvy with adaptable technology skills
- Flexibility for evenings, weekends, and multiple banking centres

Bring empathy, financial product knowledge, and digital literacy to client engagement at CIBC’s Vancouver banking centre.

📌 Client Engagement Associate Vancouver (North Vancouver)
🏢 CIBC
📍 North Vancouver