Apply conciliation and mediation expertise as an Employee Relations Conciliation Officer in Sherbrooke, working full time onsite. Support staff, management, unions, and HR consultants.

This permanent position is based in a finance and insurance contact centre. The Employee Relations Conciliation Officer motivates and trains staff while managing training and development strategies. The position also provides customer service and evaluates work environments, programs, and procedures to help control, eliminate, and prevent disease or injury.

Key Responsibilities:

- Motivate staff within the contact centre setting
- Train staff and manage development strategies
- Liaise with management, union officials, and HR consultants
- Provide customer service and propose procedural improvements
- Evaluate environments, programs, and procedures for workplace risks

Requirements:

- Specialization in conciliation and mediation
- Efficient interpersonal skills
- Reliability in employee relations responsibilities
- Ability to complete a criminal record check
- Authorization to work in Canada

Use conciliation, mediation, training, and interpersonal skills to support employee relations at the Sherbrooke physical location.

📌 Employee Relations Conciliation Officer (Ottawa)
🏢 Gestion Global Excel
📍 Ottawa