Join CBI Home Health as a Care Access Representative in Hamilton, where your scheduling skills will support effective care delivery. This on-site role involves managing client care and coordinating care staff efficiently.As a Care Access Representative, you will play a critical role in facilitating seamless communication between clients, families, and care providers. With at least two years of experience in customer service and a strong command of scheduling software, your problem-solving and multitasking abilities will shine.



You will ensure all care plans are executed promptly while meeting key performance indicators in a busy contact center.Key Responsibilities:Utilize scheduling software for optimal care provider assignmentMeet individual KPIs for service performance and schedulingCommunicate effectively with clients and care providersMaintain relationships with stakeholders for better care coordinationManage and update scheduling databases accuratelyRequirements:Minimum Grade 12 education requiredTwo years of customer service or scheduling experienceProficiency in Microsoft Office and scheduling softwareStrong verbal and written communication skillsAbility to multitask in a fast-paced environmentSupport productive care delivery through your scheduling and communication skills as you help CBI Home Health create positive client experiences.

📌 Care Access Representative In Hamilton
🏢 CBI Home Health
📍 Hamilton