Support customers in Winnipeg as a Customer Service Representative using shipment tracking, order entry, and precise communication. Work Monday through Friday, 7:00 AM to 3:30 PM.

This Customer Service Representative serves as the first customer contact. The position addresses inquiries, updates shipment status, resolves concerns, and maintains positive client relationships. Daily work includes WMS data entry, invoicing, inventory records, and coordination with warehouse personnel.

Key Responsibilities:

- Respond to customer requests, complaints, inquiries, and concerns promptly
- Enter orders and inventory accurately into WMS
- Track shipments and communicate order discrepancies to customers
- Generate accurate invoices with required supporting documentation
- Maintain customer, product, and monthly account information

Requirements:

- Minimum two years of CSR experience
- Working knowledge of Outlook, Microsoft Office, and Microsoft Access
- Previous Warehouse Management Software experience is an asset
- Robust oral and written communication skills
- Legally able to work in Canada and bondable

Apply customer service, WMS, invoicing, and communication skills while supporting accurate operations for customers in Winnipeg.

📌 Customer Service Representative Winnipeg
🏢 Canada Cartage Group
📍 Winnipeg