Elevate patient experience at LASIK MD as a Patient Engagement & Retention Specialist in a hybrid role based in Downtown Toronto. Engage with patients through personalized consultations to ensure their vision care journey is smooth and informative.At LASIK MD, you will play an essential role in communicating treatment options and managing queries to provide clarity and satisfaction. Your customer service expertise will help in building trust with patients, and your proficiency with technology will aid in efficient information management throughout their journey.Key Responsibilities:Present treatment options through meetingsOffer accurate surgery and pricing informationRespond to and resolve patient inquiries promptlyBuild robust rapport through personalized consultationsUtilize EMR and tracking systems for patient managementRequirements:Passion for customer engagement in the medical fieldBackground in customer service or related areasExperience as an account manager or in sales preferredStrong organizational and prioritization abilitiesMust travel for training in the GTA areaEnhance the patient journey at LASIK MD with your dedication to exceptional service and clear communication.

📌 Patient Engagement & Retention Specialist Position (Toronto)
🏢 Vision Canada
📍 Toronto