Manage group hotel reservations for Westin by combining property knowledge, telephone communication, and precise booking administration. This full-time permanent position begins in early December.

The Groups Reservations Coordinator handles incoming calls, reservations, inquiries, and information about room types, deposits, cancellations, and marketing initiatives. The position produces group pickup and cutoff reports, processes booking details, and supports event coordination. Familiarity with Whistler services and Lightspeed experience are assets, alongside strong communication and organization.

Key Responsibilities:

- Respond to inquiries about rooms, policies, and property information
- Process booking details for group reservations
- Produce group pickup and cutoff reports




- Assist Reservations Agents and Owner Relations Manager
- Liaise with conference services, sales, and conveners

Requirements:

- Previous customer service experience
- Solid communication skills and emotional connection with others
- Detailed knowledge of Whistler services preferred
- Strong Microsoft Office knowledge; Lightspeed experience is an asset
- Ability to sit at a desk up to eight hours

Use your hotel reservations knowledge, administrative accuracy, and service communication to coordinate Westin group bookings and event support.

📌 Group Hotel Reservations Specialist (Whistler)
🏢 Marriott International
📍 Whistler