Identity Access Management Analyst Sr

You will be working remote as part of Fidelity’s agile working arrangement. We are seeking an experienced CyberArk Subject Matter Expert (SME) to provide technical expertise and support for our Privileged Access Management (PAM) environment. This role will focus on CyberArk onboarding, troubleshooting, operational support, automation, and continuous improvement. This position will be responsible for the day-to-day processing of Identity Access Management (IAM) requests at Fidelity Canada. The primary responsibilities will include Privileged Access Management (PAM), system access provisioning; creating and performing access reviews; creating and maintaining Job Roles. resolving IAM issues; supporting internal and externa Audits and supporting application onboarding activities.

Job Description

We are seeking an experienced CyberArk Subject Matter Expert (SME) to provide technical expertise and support for our Privileged Access Management (PAM) environment. This role will focus on CyberArk onboarding, troubleshooting, operational support, automation, and continuous improvement. This position will be responsible for the day-to-day processing of Identity Access Management (IAM) requests at Fidelity Canada. The primary responsibilities will include Privileged Access Management (PAM), system access provisioning; creating and performing access reviews; creating and maintaining Job Roles. resolving IAM issues; supporting internal and externa Audits and supporting application onboarding activities.

Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.



We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Do

- Day-to-day processing of access requests, including initial new hire setup, access updates, and termination of access while meeting departmental SLA's and IAM targets.
- Perform access reviews to identify potential security issues such as excessive privileges, separation of duties conflicts, and inappropriate access; act as SME for FIL and FMR access attestations.
- Manage and maintain Job Roles to ensure access remains current and aligned with business needs; perform job role management activities and ensure timely processing of datafeeds.
- Follow RBAC (Role Based Access Control) and least privilege frameworks by reviewing IAM and AD reports, identifying anomalies, supporting audit requests,



and addressing audit issues in a timely manner.
- Seek opportunities for process improvements and automation of IAM processes, including enhancing IAM reporting and operational efficiency.
- Lead application onboarding activities by acting as SME, configuring application requests in MyAccess, ensuring application catalogs meet FIL standards, coordinating with the SailPoint team, and representing IAM on business onboarding calls.
- Support internal and external audits by serving as the primary SME, gathering evidence, conducting pre-audit assessments, and implementing remediation plans following audit findings.
- Provide advanced CyberArk technical support and troubleshooting.
- Perform health assessments and manage operational support queues.
- Onboard Canadian applications to PAM and support automated access provisioning.
- Partner with Application Owners to assess requirements, review designs, and ensure onboarding readiness.
- Enhance PAM capabilities through automation and agile delivery.
- Support PAM governance and segregation of duties for critical applications.
- Collaborate with vendors, stakeholders, and the FIL PAM team to implement and support PAM solutions.

What We Are Looking For

- College degree required; College degree required; a university degree in Information Technology or a related field is preferred, or equivalent work experience.
- 5+ years of experience Preferable IAM experience within an enterprise environment or related experience in the Information Security.
- Strong organizational skills, must be able to handle multiple initiatives/tasks at the same time.
- Must be detail oriented and process driven.

The Expertise

📌 Identity Access Management Analyst Sr (Winnipeg)
🏢 Fidelity Canada
📍 Winnipeg