Transform your career with IBM as a Customer Success Technical Architect. This remote role combines technical expertise with relationship management to ensure client satisfaction and success.At IBM Global Sales, the Customer Success Technical Architect plays a vital role in guiding enterprise clients with the Confluent product suite. You will leverage technical knowledge, including cloud technologies and distributed computing, to shape solutions that align with clients' business objectives.



Collaboration is key as you work across cross-functional teams to deliver exceptional support and drive product adoption.Key Responsibilities:Champion customer needs within Confluent teamsAddress technical objections and facilitate adoptionSupport architecture planning and security designGuide customers in data streaming maturityConduct and present customer technical reviewsRequirements:Proven success in a technical role with SaaS productsStrong understanding of cloud and streaming technologiesExcellent communication and interpersonal skillsAbility to manage multiple customer initiativesKnowledgeable in Linux and cloud networkingLeverage your technical and relationship skills to help customers achieve their business goals at IBM while working on cutting-edge solutions.#J-18808-Ljbffr

📌 Customer Success Technical Architect At Ibm - Remote (Ottawa)
🏢 IBM
📍 Ottawa