Serve cruise travelers from Montreal as an Air Canada Vacations Reservations Agent, using bilingual communication and detailed booking skills daily. This permanent, full time position follows a hybrid work model.

Manage reservations across cruise lines and worldwide itineraries for Air Canada Vacations. Process bookings, modify reservations, prepare sailing quotes, and apply rate codes accurately. Support customers, travel agencies, and consumers with professional service throughout each booking.

Key Responsibilities:

- Process new cruise bookings using in-house reservation systems
- Modify existing reservations and provide detailed sailing quotes
- Apply selling and upselling techniques to close vacation package sales




- Inform customers about reservation details and travel products
- Meet customer service, sales, and handle-time objectives

Requirements:

- College diploma in Tourism or relevant work experience
- Sales experience with the ability to recognize opportunities
- Strong verbal, written, and bilingual English-French communication skills
- Exceptional attention to detail and organizational skills
- Availability for flexible schedules, nights, and weekends

Use cruise reservations expertise, accurate systems work, and bilingual service to support Air Canada Vacations travelers in Montreal.

📌 Cruise Reservations Agent Montreal
🏢 Air Canada
📍 Montreal