Manulife’s ASO Billing Specialist role in Waterloo focuses on accurate billing, financial reconciliation, and advanced spreadsheet analysis within a hybrid arrangement.

This position manages billing for Administrative Services Only accounts and supports monthly Bill Run activities. You will monitor Workorder Inquiry Tool and Amendment Implementation Manager workflows, prepare journal entries, investigate discrepancies, validate data, and complete accounting tasks. The role requires understanding Group Benefits business processes and SFS system feeds.

Key Responsibilities:

- Monitor Workorder Inquiry Tool and Amendment Implementation Manager daily
- Complete monthly Bill Run tasks during Business Days 1-8
- Prepare journal entries and complete accounting activities




- Investigate discrepancies and resolve billing-related issues promptly
- Collaborate with internal teams regarding inquiries, timelines, and issues

Requirements:

- Proficiency in financial reconciliation and advanced spreadsheet skills
- Experience with pivot tables, macros, and data analysis
- Understanding of Sponsor Financial Services system feeds
- Knowledge of Group Benefits business processes
- Solid organization, communication, adaptability, and attention to detail

Apply billing expertise, reconciliation skills, and spreadsheet analysis to support Manulife’s ASO accounts in Waterloo.

📌 ASO Billing Specialist Waterloo (London)
🏢 Manulife/John Hancock
📍 London