Coordinate aircraft and crew changes for Wasaya Airways while responding to irregular operations from Thunder Bay, Ontario. Strong communication matters.

Reporting to SOCC Duty Managers, the Flight Follower updates Aviation Management Software as operational details change. You will adjust crew schedules, liaise with Charter Sales and Crew Scheduling, and communicate IROPs across required departments. The position also supports emergency protocols and customer care commitments.

Key Responsibilities:

- Update crew assignments after sick calls and reserve utilization
- Advise pilots of changes to Flight Dispatch Clearances
- Formulate recovery plans to minimize operational delays
- Liaise with Charter Sales about aircraft and crew availability
- Initiate emergency response protocols when required

Requirements:

- High school diploma or equivalent
- Robust problem identification and resolution skills
- Professional, tactful, and diplomatic communication style
- Ability to communicate effectively verbally and in writing
- Ability to lift or move up to twenty pounds

Support Wasaya Airways with crew scheduling, IROP coordination, emergency response, and accurate aviation operations updates.

📌 Airline Operations and Crew Scheduler (Northeastern Ontario)
🏢 Wasaya Airways
📍 Northeastern Ontario