Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Burnaby, British Columbia.

This 15-hour role supports TD Canada Trust’s frontline Personal & Commercial Banking team. You will understand customer needs, recommend suitable banking solutions, and provide transparent guidance. The work requires customer experience skills, transaction accuracy, and discretion with confidential matters.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly




- Deliver quality experiences and recommend operational improvements

Requirements:

- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous communication; Spanish language skills are an asset

Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Burnaby, British Columbia.

📌 TD Banking Customer Experience Associate (Burnaby)
🏢 TD Bank Group
📍 Burnaby