About PantheonPantheon brings together exceptional builders who take ownership, drive meaningful impact, and shape what's next for the web. We power more than 300,000 websites globally for organizations including Google, Princeton, Salesloft, Clorox, and the United Nations. Every day, thousands of developers and marketers use our WebOps platform to build, iterate, and scale WordPress, Drupal, and Next.Js sites that reach billions of people worldwide. As an employer, we operate with the same philosophy that drives our product: foundation and freedom. Pantheon is a vibrant, remote-forward team of experts who care deeply about their craft and results. Here, you take ownership of work that matters, contribute alongside exceptional people, and see the impact you create.The RolePantheon is seeking a Director of Engineering to lead the Hosting Platform — the team responsible for the infrastructure powering 700,000+ websites and 17 billion monthly page views. This is not a supporting role. You will own the technical direction of the systems at the core of Pantheon's business: edge delivery, container orchestration, database services, and site lifecycle management at scale. We’re looking for an engineering leader who has operated cloud infrastructure at scale — at a company that sells a cloud service, developer platform, or managed hosting product — and who understands what it means to support highly technical customers under real pressure. You know what on‑call looks like at this scale. You’ve handled critical customer escalations. You have strong opinions about what good looks like, and you’re not afraid to push for it.What You Need to SucceedOwn the technical roadmap for Pantheon's hosting infrastructure, driving reliability, scalability, and performance across hundreds of thousands of customer sites and billions of monthly requestsLead and mentor Engineering Managers and senior engineers, building a high‑performing team with a culture of ownership, operational rigor, and continuous improvementDrive architectural decisions for large‑scale distributed systems, with particular focus on edge delivery,
caching strategies, database operations, and multi‑tenant infrastructureDefine and enforce SLOs, observability standards, and incident response practices that keep the platform stable and customers confidentManage critical customer escalations directly — understanding the technical depth of what customers are running and communicating clearly under pressureBalance technical debt against platform stability, making principled trade‑offs that keep the system healthy as it scalesRepresent Pantheon's technical interests with key technology partners and vendorsChampion AI‑native engineering practices across the team, integrating AI tooling into workflows, automation, and architectural decision‑makingWhat You Bring to the TableExperience12+ years of engineering experience with 3+ years managing other managersBackground at a company that sells a cloud service — you understand what it means to operate infrastructure that customers depend on and pay forProven track record leading high‑performing engineering teams through meaningful technical transformationExecutive‑level communication skills; able to translatecomplex infrastructure concepts for product, sales, and executive audiencesDeep experience with on‑call operations and customer escalation management at scaleAdvanced knowledge of GCP, AWS, or Azure and container orchestration systems (Kubernetes)Technical DepthExpert‑level understanding of distributed systems, cloud‑native infrastructure, and large‑scale multi‑tenant hosting environmentsHands‑on experience with the database and caching technologies that power production web infrastructure: Nginx, MySQL, Redis, Memcached, PostgreSQL,
ElasticsearchStrong familiarity with web runtime environments: PHP, Node.Js, and related application server technologiesExperience with CDN and edge delivery architecture — caching strategies, cache invalidation, edge performance optimizationProficiency in Go, Python, or equivalent systems‑oriented languagesSupporting AI‑native development workflows, including LLM integration and agentic automationStaff‑level architectural knowledge with a track record of driving decisions through in‑depth technical discussionWhat We OfferIndustry competitive compensation and equity planPaid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company HolidaysFull medical coverage (Extended health care, dental, vision)Top‑of‑line equipmentIn‑office workspace (Vancouver, BC Canada)Monthly allowance for wellness, reading and access to LinkedIn Learning for continued developmentEvents and activities both team‑based and company wide that inspire, educate and cultivatePantheon is an equal chance employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact
[email protected]. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.Visa Sponsorship is not available at this time.The Canadian base salary range for this position is 193,600 - 242,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.#J-18808-Ljbffr
📌 Director Of Engineering - Hosting - C$193,600 - C$242,000 A Year (Winnipeg)
🏢 Pantheon
📍 Winnipeg