07 Nov
|
Techtronic Industries
|
Georgina
07 Nov
Techtronic Industries
Georgina
Elevate your career at TTI Canada as a Customer Service Order Resolution Representative in Georgina, ON. This full-time role focuses on resolving customer inquiries efficiently while supporting a agile team environment.In this permanent position, you will join TTI's renowned Milwaukee team. Daily tasks will include partnering with customer service to address inquiries, maintaining order resolution metrics, and drafting company-wide "No Charge" orders. Your efforts will directly impact customer satisfaction and operational excellence in a friendly, cooperative atmosphere.Key Responsibilities:Partner with customer service to resolve inquiriesMaintain order resolution metrics of 24-36 hoursDraft and fulfill "No Charge" orders company-wideAssist with training and performance trackingTake corrective action for quality improvementRequirements:High School diploma or GED requiredProficient in typing, Microsoft Office, and AXExcellent verbal and written communication skillsAbility to lift up to 40 poundsExperience with HJ preferredMake your mark in a supportive environment at TTI Canada, where growth opportunities and team success drive our culture.
📌 Customer Service Order Resolution Rep (Georgina)
🏢 Techtronic Industries
📍 Georgina