Support Calgary users with Microsoft 365 troubleshooting and device deployment as a Deskside Support Technician at WorleyCord. Work onsite Monday through Thursday and remotely Friday.

This full-time Information Technology position delivers Tier 1, Tier 2, and Tier 3 support across office locations and project sites. You will troubleshoot hardware, software, and connectivity issues while supporting approved applications, user access, and IT equipment. The work includes office and field operations.

Key Responsibilities:

- Image, configure, and deploy computers, tablets, and peripherals
- Provide technical support through email, telephone, and in-person interactions
- Manage accounts and permissions in Active Directory, Azure, and Microsoft 365




- Diagnose network connectivity issues and coordinate resolution
- Maintain IT assets, inventory, shipping, and receiving activities

Requirements:

- Minimum one year in IT service desk or technical support
- Post-secondary education in Information Technology or related field
- Proficiency with Microsoft 365, Teams, Bluebeam, and office tools
- Solid troubleshooting, critical-thinking, and problem-solving skills
- Ability to lift equipment up to 20 pounds

Bring responsive technical support, Microsoft 365 knowledge, and equipment deployment skills to WorleyCord's Calgary operations and projects.

📌 Deskside Support Technician Calgary
🏢 WorleyCord
📍 Calgary