07 Nov
|
RB Global
|
Grande Prairie
07 Nov
RB Global
Grande Prairie
Own seller relationships for RB Global through proactive engagement, Salesforce fluency, and market-focused account management. This remote-compatible role requires in-market presence.As a Senior Seller Experience Specialist, you will lead onboarding kickoffs and remain each seller's lifecycle contact. You will use health scores, usage signals, and market trends to guide conversations. The work connects sellers with Sales, Operations, Product, and Training while supporting retention and expansion.Key Responsibilities:Lead onboarding calls, expectation-setting, and initial goal conversationsDeliver market briefs and competitive landscape contextRun quarterly business reviews using Salesforce dataIdentify friction, own escalations, and share recurring insightsPackage expansion signals for Territory ManagersRequirements:Bachelor's degree or equivalent skilled experience5–7+ years in Customer Success or Account ManagementExperience owning accounts or a defined market end-to-endSalesforce fluency required; equivalent CS tooling preferredIn-market residence and 20–30% travel requiredApply seller relationship ownership, proactive engagement, and data-led decision-making to grow satisfied accounts at RB Global.
📌 Senior Seller Experience Specialist (Grande Prairie)
🏢 RB Global
📍 Grande Prairie