Lead retail sales and customer experience at Michaels in Recent Minas, Nova Scotia, using coaching and operational leadership. Drive consistent store execution.

The Sales Manager leads a high-performing selling culture across the store. This role oversees front-end and service operations while supporting sales and service KPIs. You will coach customer-focused selling behaviors, maintain brand standards, and assist the Store Manager with daily execution.

Key Responsibilities:

- Lead adherence to Standard Operating Procedures and Company programs
- Coach Customer Experience and ART of Selling behaviors
- Provide Manager-on-Duty coverage and floor leadership
- Oversee POS, Self-Checkout, and customer support
- Drive BOPIS and Same Day Delivery fulfillment

Requirements:

- Three or more years of retail leadership experience
- Ability to remain standing for extended periods
- Ability to move throughout the store
- Ability to lift, carry, push, and pull merchandise
- Availability for nights, weekends, and early mornings

Bring retail leadership, customer-focused coaching, and sales execution skills to Michaels’ New Minas store team.

📌 Retail Sales Manager New Minas
🏢 Michaels of Canada
📍 New Minas