Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and agile ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for a Mutual Funds, Senior Trader to join our Trading team.

Reporting to the Manager, Mutual Funds, the Mutual Funds, Senior Trader is responsible for insuring support and problem resolutions with all activities with Mutual Funds and plays a decisive role in placing daily Mutual Fund Trades for Portfolio Managers, Investment Advisors, and staff. Supporting the Manager, Mutual Funds, the incumbent will gain a broad range of knowledge and is responsible in maintaining a high degree of professionalism while ensuring high levels of client service satisfaction.

Asoneaviso:

- We Care– Youdo the right thing forclients,partnersand colleagues. Youbuild trusted relationships,championservice excellence, andcontribute to a culture where people feel valued and supported

- We Dare–You challenge the status quo with bold ideasand fresh perspectives. Youembrace change, seek opportunities toinnovateand are comfortable exploring new ways of working

- We Share– Youcollaborate openlyand build meaningful relationships. Youseek outdiverse perspectives, share yourknowledgeand work together to helpcolleagues,clientsand partners succeed





- We Deliver– Youtake ownership of your work,honouryourcommitmentsand focus on delivering meaningful results.You hold yourself accountable and continuously look for ways toimprove

What your day looks like:

- Supports and performs daily executions of Mutual Fund trade orders Buys, Sells, and Switches on Dataphile
- Executes trades and cancellation orders via FundSERV if mandatory
- Supporting correspondent for Portfolio Managers, co-workers and various other Departments within the Firm to resolve escalated complaints, disputes or issues whether Client or system oriented and escalating when required
- Supports ongoing communications with Mutual Fund Companies, Regulators and Network providers to discuss and be kept abreast of any developments or changes in the industry
- Daily review of all executed and rejected trades
- Learning to calculate dilution loses or gains
- Monthly upkeep of duplicate Mutual Fund account numbers and dormant trades on the order book.
- Support PM’s and staff with the different types of Mutual Fund products, back office system along with procedures and regulations
- Administers recurring Events for all PM’s ensuring accurate processing
- Frequently answers to calls or emails with PM’s or internally to resolve or address any issues in a Client’s account and elevate when appropriate




- Revises and makes modifications to the Mutual Funds Procedure Manual keeping it up-to-date at all times
- Ensures accurate Client demographics information with Fund Companies is maintained for proper tax reporting
- Support various Departments by being a liaison between them and the PM’s on issues which affect the day to day efficiencies of our businesses
- Identifies and recommends processing improvements in the Mutual Fund operations and administrative functions to enhance productivity and profitability
- Meets established service standards for problem resolution and customer service
- Analyze trends and recommend process or operational improvements with staff and PM’s
- Supports PM’s with understanding Dataphile, different entry types, modules and order book processing
- Resolve concerns with customer accounts. Forward complaints and errors to appropriate department in a timely fashion
- Escalates administrative issues found within Departments or staff which are discovered through interactions with PM’s and internal staff
- Supports projects and follow ups to our Credential partners, fund companies and outside institutions to provide additional client services
- Recommend improvements to service quality where applicable; actively seek areas for improvement within Broker Solutions and the service provided to Credential partners and investors
- Identify areas for process improvement, makes the recommendations and once approved, implements them
- Supports senior team members to perform regular monthly, quarterly and annual duties

Your experience and skills:

- Post secondary education
- 5 – 10 years of

📌 Mutual Funds, Senior Trader (Montreal)
🏢 Aviso Wealth
📍 Montreal