Use clinical expertise and investigative judgment as a Complaint Investigator with the College of Physicians and Surgeons of Manitoba. This position offers 0.5 to 0.9 FTE.

Reporting to the Complaints and Investigation Department, you will help resolve complaints concerning registrants. The work combines complaint review, medical-record analysis, stakeholder interviews, and report writing. You will assess jurisdictional and privacy issues, identify matters requiring legal advice, and support Investigation Committee reviews.

Key Responsibilities:

- Review complaints concerning CPSM registrants and assess jurisdictional issues
- Assess complainant authority to access personal health information
- Communicate with complainants, registrants, and relevant third parties
- Review medical records,



responses, and other information
- Prepare Investigator's Reports for Investigation Committee consideration

Requirements:

- Regulated health skilled with eight years clinical experience
- Read and interpret legislation, standards, and protocols
- Demonstrate impeccable ethics and professionalism
- Write reports for multidisciplinary audiences
- Maintain strict confidentiality and clear communications

Apply clinical knowledge, complaint investigation, medical-record review, and professional communication skills within CPSM's regulatory process.

📌 Complaint Investigator Healthcare Regulation (Winnipeg)
🏢 College Of Physicians & Surgeons
📍 Winnipeg