Lead pension education and communications strategy for UPP in downtown Toronto, using plain-language writing and member-focused planning within a hybrid model.

Reporting to the Director, Pension Communications, the Associate Director translates Member Engagement strategy into education priorities and programs. You will lead content development, communications planning, and learning experiences for members with wide-ranging pension knowledge. The work supports clear information, pension understanding, retirement confidence, and trust in UPP.

Key Responsibilities:

- Lead member communications roadmaps, education plans, and editorial calendars
- Assess member insights, lifecycle needs, and learning resource gaps
- Develop presentations, guides, videos, explainers, and digital resources




- Translate complex pension information into accessible learning content
- Oversee content review, approval, release, quality, and version control

Requirements:

- Seven or more years in education, communications, or adult learning
- Strong working knowledge of pensions and member issues
- Experience developing programs and materials for different audiences
- Strong writing, editing, and plain-language communication skills
- Post-secondary education or equivalent related experience

Apply pension knowledge, editorial judgment, and strategic planning to deliver clear member education and communications for UPP.

📌 Associate Director Pension Communications (Toronto)
🏢 University Pension Plan Ontario
📍 Toronto