Drive client success and growth at YuJa as an office-based Account Manager focused on SaaS training, renewals, and upselling.

This Account Manager serves enterprise clients after sales, supporting retention and revenue growth. You will advise clients across YuJa’s SaaS products, including Lumina, Panorama, EqualGround, and Verity. The work combines onboarding, relationship management, negotiations, technical issue resolution, and expansion planning.

Key Responsibilities:

- Build enterprise relationships through tailored SaaS training and onboarding
- Lead agreement renewals and manage contract changes efficiently
- Identify and present relevant product enhancements and upgrades
- Prepare accurate quotations for upgrades and additional services
- Monitor accounts,



resolve issues, and communicate progress updates

Requirements:

- One to three years of client or customer support experience
- Robust sales skills and professional relationship-building ability
- Exceptional written and verbal communication skills
- Confidence engaging senior-level professionals and managing client needs
- Strong organization, time management, and problem-solving abilities

Bring client support, sales, training, and renewal expertise to help YuJa customers maximize value from secure digital solutions.

📌 Client Success Account Manager (Toronto)
🏢 YuJa
📍 Toronto