Investigate catastrophe claims for TD Insurance in Montréal, using analytical skills, empathy, and bilingual communication to support customers after major losses.

As a Catastrophe Claims Advisor, you will adjudicate Residential and Auto claims following fires, hail, tornadoes, and heavy rains. You will investigate damages, negotiate settlements, and provide advice throughout the claims process. Robust organization, customer service, and policy coverage knowledge support timely decisions and trusted guidance.

Responsabilités clés:

- Investigate, negotiate, and settle Residential and Auto catastrophe claims
- Open claims, arrange appraisals, assign contractors, and finalize settlements
- Review inspection reports and estimates against reported losses




- Maintain customer contact regarding claim progress and repairs
- Collaborate with internal partners and external vendors

Exigences:

- Two or more years of claims adjusting experience preferred
- Strong analytical, investigation, organization, and time management skills
- Excellent empathetic communication and customer service abilities
- Bilingual English and French written and verbal communication required
- Provincial claims licensing may be required

Bring claims adjusting expertise, negotiation ability, and compassionate bilingual service to TD Insurance catastrophe customers in Montréal.

📌 Catastrophe Claims Advisor Montréal (Montreal)
🏢 TD Bank Group
📍 Montreal