Use construction workflows and customer analytics as a Customer Success Engineer I at Procore Technologies, working remotely from Ontario or British Columbia. Travel up to 50% supports customer consultations and industry events.

On Procore’s Customer Success team, you will drive technology adoption and long-term value for General Contractor, Specialty Contractor, and Owner customers. You will partner with Sales, Professional Services, and Product while applying consultative problem-solving, platform expertise, and cross-functional technical orchestration. Your guidance helps customers achieve measurable performance gains and maximize platform return on investment.

Key Responsibilities:

- Analyze usage metrics and deliver actionable operational recommendations
- Present solutions addressing customer business challenges and adoption goals




- Explain platform roadmaps and new feature releases
- Guide complex technical needs and customer escalations
- Coordinate demonstrations and cross-functional technical resources

Requirements:

- Fluency in French, verbal and written
- At least one year of construction sector experience
- Knowledge of bidding, RFIs, scheduling, and project workflows
- Customer-facing technical experience in success, pre-sales, or consulting
- Solid analytical, presentation, and problem-solving skills

Apply construction expertise, technical advising, and customer analytics to strengthen Procore platform adoption across Canadian customer portfolios.

📌 Customer Success Engineer Construction Technology (Central Ontario)
🏢 Procore Technologies
📍 Central Ontario