Elevate customer satisfaction as a Customer Onboarding Specialist focusing on billing processes. Join our dedicated team to guide new clients through a seamless onboarding setup.This role involves executing essential onboarding tasks, including managing customer agreements and deposits. You will facilitate communication between developers and internal teams to ensure a smooth setup process for new customers. Your focus on resolving inquiries and issues will help maintain our commitment to exceptional service.Key Responsibilities:Execute onboarding tasks for recent customersCommunicate with developers for necessary setup informationCollaborate with internal departments for seamless onboardingResolve customer inquiries both verbally and in writingDocument customer service activities clearlyRequirements:Minimum two years' experience with a utility providerTwo years' customer service experienceProficiency in MS Office suiteSelf-motivated and organizedAbility to manage multiple tasks effectivelyBring your problem-solving skills and communication expertise to ensure a top-tier onboarding experience.

📌 Customer Onboarding Specialist - Billing Focus (Vaughan)
🏢 Provident Energy Management
📍 Vaughan